William M. Kiama is a prominent figure in Kenya’s insurance industry, boasting a career that
spans nearly three decades. His professional journey is characterized by a robust educational
background, an impressive array of qualifications, and extensive practical experience that have
collectively positioned him as a leader in his field.

Mr. Kiama’s academic pursuits reflect his dedication to excellence. He laid the foundation of his
career with a Bachelor of Commerce, specializing in Insurance, from the University of Nairobi.
Later, he enhanced his expertise by obtaining a Master of Business Administration (MBA)
degree from the same institution, demonstrating his commitment to continuous learning and
professional growth.

Beyond his formal education, William has actively pursued professional qualifications to bolster
his industry credibility. He holds the prestigious A.C.I.I. Diploma (Chartered Insurer) from
London, a globally recognized certification that attests to his advanced knowledge in insurance.
His membership in the Chartered Insurance Institute (IIK) further underscores his adherence to
high professional standards and ethical practices.

Interestingly, William has expanded his expertise beyond insurance into dispute resolution. As a
member of the Chartered Institute of Arbitrators and a Certified Mediator, he has developed
skills in handling complex negotiations and facilitating mutually beneficial resolutions. This
multifaceted skill set adds depth to his professional profile and enables him to approach
insurance matters from a more holistic perspective.

Kiama’s career commenced in 1994 when he began working for various insurance companies.
This period, which lasted until 2001, likely exposed him to diverse aspects of the insurance
industry, providing him with a comprehensive understanding of its operations and challenges.
Since 2002, he has held the position of Manager (General Insurance) at the Association of
Kenya Insurers, a role that places him at the forefront of the industry. In this capacity, he likely
plays a pivotal role in shaping policies, setting standards, and addressing industry-wide
challenges in the general insurance sector.

In conclusion, William Kiama’s career is a testament to the power of combining academic
excellence, professional qualifications, and practical experience. His educational background
and array of certifications have established him as a knowledgeable and credible figure in
Kenya’s insurance landscape. His long-standing role at the Association of Kenya Insurers
further cements his status as a key industry player. Muhu’s diverse skill set, which extends into
arbitration and mediation, suggests that he brings a well-rounded perspective to his work, likely
contributing significantly to the development and regulation of Kenya’s insurance sector. His
journey serves as an inspiring example of continuous professional growth and adaptability in a
dynamic industry.